Humber/Ontario Real Estate Course 3 Exam Practice

What does the duty of care to clients include for a brokerage?

1. Only exercising skill and care

2. All things that are done, as well as those things that ought to be done

3. Avoiding all conflicts of interest

4. Only the actions explicitly mentioned in the listing agreement

5. Checking all property documents and inspections

6. Maintaining the confidentiality of the client's personal information

The correct answer is: Only the actions explicitly mentioned in the listing agreement

The duty of care to clients for a brokerage encompasses a broad and comprehensive set of responsibilities. It is not limited to actions explicitly mentioned in the listing agreement. Rather, it includes not only what is done but also what ought to be done to ensure the client's best interests are prioritized. This concept captures the idea that a brokerage must act competently, responsibly, and proactively in all dealings with clients, addressing their needs and expectations thoroughly. This holistic understanding of duty reinforces the importance of professional conduct, emphasizing that the brokerage must engage in all necessary actions that a prudent professional would undertake to protect the client's interests. This includes exercising skill and care, addressing potential conflicts of interest, maintaining confidentiality, and handling property documents, among other responsibilities. The comprehensive nature of the duty of care ensures that clients receive the best possible service and protection in real estate transactions.